Plans
Plans for hosted live chat.
Choose Free for a small embedded box, Premium for active community moderation, Pro for integrations and larger workflows, or Pro+ for high-concurrency event provisioning.
Billing behavior
- Free accounts can start without checkout.
- Paid plans activate after a matching invoice is paid through Stripe, PayPal, or approved billing confirmation.
- Expired paid boxes keep their settings and enter billing lock until renewal.
- Pro+ includes selected CCU provisioning metadata and uses active sessions for capacity enforcement.
Plan limits
- Limits are enforced server-side for messages, visitors, users, channels, archives, integrations, custom CSS, country controls, moderation, private messages, and concurrency.
- Changing a plan can remove access to paid-only settings until the box is upgraded again.
- Invoices and provisioning state are tracked server-side for reliable plan enforcement.